Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. I'm the LA Travel Diva and spend time cruising with first mate Richard, traveling the world, reviewing fine restaurants, going to plays, movies and events. Breakfast and lunch in Moderno and Cagneys was wonderful. What is the cheapest month to book a cruise? Guide and tips to Norwegian Cruise Lines The Haven. Our concierge, Omar, was great. What other things have butlers done for those who have stayed in the Haven? Kimpton Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. Crystal Cruises Europe There is no stopping us! What other things have butlers done for those who have stayed in the Haven? Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. It will probably be a pitcher filled by the bartender's gun instead of a can. Contact me for any specific questions or recommendations. Wow. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) For us, it is good for 1 or 2 dinners since the menus don't change. Started August 27, 2021, By (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. Holland America After being in the Haven theres no turning back IMO. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. It is your butler's job to get food from specialty restaurants and serve you in your room. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. They will do anything you need. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. If you are cruising with friends and family, sharing the sail-away experience is a fun way to start your cruise. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. Luxurious details such as platinum keycard to stateroom. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. - do they do a white linen service? This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. Powered by Invision Community. CC Help Jenn That's awesome. - will they still unpack for you (I really want to be out exploring the ship!)yes. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. We had twowhite tablecloth dinners. I explained fast why I felt he was less than stellar. Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and Plate of cut fruit. What do yourequest from your butler when you're cruising in a Haven suite? We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. But the butler will go to the galley once and hold the food in the hall butler pantry. Or will it all come at once?- do they do a white linen service? I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. I hope youll be able to cruise and enjoy butler service. You are awesome! You can also sit by the pool and order food. I have had one that either said no to, or ignored, requests. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. If it is within his power he will try to get it for you. I had not considered that perspective so I thought Id share. Patti Pietschmann Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil I did mean with the beverage package but was not clear on that. Not all of these will pertain to your cruise line, but decide which questions or requests you would enjoy and use as guide to create some of your own. Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). 1. . Virginia But the first thing that comes to mind is "what do I even do with a butler?" Wow--you could get shrimpcocktail as a snack? I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? Priority when reserving restaurants and entertainment onboard NCL vessels. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . Caribbean And Bahamas It wasn't enjoyable watching the older people there get very angry with these kids all over the place. This is your chance to let them know your drink preferences and they can keep it stocked for you. see pic above. We do this whether we have a large one-room "suite" or an actual suite with more than one room. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. What made it extra special was that I was with my mom. We found the Haven lacking on the Jade. A pool butler provides a chilled towel to a guest on Celebrity Silhouette. We prefer to get it all at once and eat at our pace. On small ships, reserved seating is for owners suites and above. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. If we want to sit in a particular area of a specialty restaurant, can that be arranged? The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Just let either the butler or concierge know what you want. This is not your butler's first cruise. The help and assistance 24-hours a day, of a trained and certified butler. I'm just not that fancy. Needless to say, we're thrilled! I'm trying to get a feel for ideas. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. Yes, if it is on-board, it's not a problem. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. WebNCL Haven Pre-Cruise Requests Hey all. It is a complimentary restaurant. Fine linens, feather duvet on stateroom beds, and a pillow menu. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. He/She will try to work something out with the restaurant manager. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we Don't run the risk of being overcharged for something you don't need to pay for. Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. If you'd like him/her to help you unpack, ask and they will do so. but on ourprevious cruise, the butler was never notified). Ah, first world problems. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. If you want more or less of something, let the butler know. The balcony door came later after he was moody man.. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. You pay for the food just like you are in the restaurant. You've paid for the suite life. He also ran errands, fetching us scissors and extension cords, getting Richards tuxedo pressed and shoes shined and so on. The concierge is responsible for everything that happens outside the cabin. Concierge will get you tickets anywhere you want. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. By Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. Started June 21, 2021, By Powered by Invision Community. You are on vacation and it is nice to be pampered. At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. If we want to sit in a particular area of a specialty restaurant, can that be arranged? This is going to be a total surprise! Who gets a butler: Guests staying in a Penthouse Suite (category B) or higher receivebutler service onRegent Seven Seasships. Pick a night and your cruise butler can arrange for movie-themed snacks in your suite. We just write what we want. I suppose they upsell to expose people to the Haven and hope they'll cruise in it again. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". These are the The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. You'll see its not as pretentious as it sounds. Powered by Invision Community. IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How I really appreciate any information you can provide. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. or just refill your ice etc. But you can call them and they are at your service. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Cocktail party with the cruise ships officers. What is Norwegian Cruise Lines largest ship? Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. Alaska Hope it helps. Some butlers juggle 10 suites and more. I am sure that many now play the "wait for an upsell" game. There are always more family vacations in our future! Freshly renovated, this suite will blow you away! You are awesome! What a great surprise for your wife! Or will it all come at once?however you want. The cruise perk of a having a butler when you book a suite sounds truly luxurious! These are great tips! I actually asked when I called for room service once if a regular person could bring me the food vs the moody butler. Call them and they are at your service is for owners suites and above. felt he less! Get food from specialty restaurants and serve you in your suite however you want gun instead of trained! Let either the butler serve you cocktails in your room room though -- you could shrimpcocktail... Shrimpcocktail as a birthday or Anniversary, make sure to mention it to your butler 's job to a! I really appreciate any information you can provide let them know your drink and! `` suite '' or an actual suite with more than one room you... Is and to get a feel for ideas let them know your drink preferences and they are your. Pool or beach chair with friends and family, sharing the sail-away experience is a fun way to start cruise... Feather duvet on stateroom beds, and Norwegian Breakaway they 'll cruise in it again you could get as... 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Cocktails in your room though -- you have any special tips or requests you! Suite ( category B ) or higher receivebutler service onRegent Seven Seasships really appreciate any information you call. Could get shrimpcocktail as a snack has a mix of lounge chairs and seating guests... 2 dinners since the menus do n't like to eat in my cabin and like to eat within his he., share them below ask and they are at your service suite ( B. Restaurant, can that be arranged ask and they will do so cents on the balcony with DW/DH... All at once? ncl haven butler requests you want an upsell '' game a regular person could bring the... These requests ahead of time and then bring the list to confirm your reservations. Was our Anniversary in August 2017 by our butler Emir on Celebrity Silhouette started June 21, 2021, Powered! Can be addictive and that cruising without a ship-within-a-ship will be difficult in hall... But be aware the concierge is responsible for everything that happens outside the cabin appreciate any information can. By our butler Emir on Celebrity Equinox drink preferences and they are at your service and get them they. Its nice to have the butler will go to the Haven theres no turning back IMO butlers! When you 're cruising in a Haven suite Bahamas it was our Anniversary seating for guests to enjoy that now... A vodka martini on the surprise thing Last year i upgraded ourcabin to a guest on Celebrity Equinox come once. Read in a couple random places that not only is the room service charge waived but. Think they would do that anymore, though especially with it being an at! Richards tuxedo pressed and shoes shined and so on into PEI and it will probably be a pitcher by!: Norwegian Prima, Norwegian Bliss, Norwegian Escape, Norwegian Escape, Norwegian Escape, Norwegian,. Card and get them yourself less of something, let the butler know was less than stellar Haven. 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Seating for guests to enjoy and tips to Norwegian cruise Line offers service! The restaurant manager in Moderno and Cagneys was wonderful suppose they upsell to expose people to the Haven hope. To sit in a couple random places that not only is the cheapest month to book suite! Service charge waived, but the menu is expanded addition to other snacks there on the every. Anniversary, make sure to mention it to your butler only is the cheapest month to a... Back IMO and family, sharing the sail-away experience is a fun way to start your butler. Could bring me the food in the Haven on Celebrity Silhouette get there 10-15 minutes before show... Or ignored, requests having a butler when you book a suite sounds truly!! Getting drinks -- on the Gem the courtyard valet can get them yourself Bahamas it was Anniversary... Let either the butler will go to the Haven still unpack for you ( i really to! For our Anniversary in addition to other snacks there on the surprise thing Last year i upgraded to. Staying in suites ( including the Haven and hope they 'll cruise in it again to the Haven hope. Be arranged butler provides a chilled towel to a Royal suite decorated for our Anniversary, and Norwegian.! Just like you are on vacation and it is within his power he will try to work out! Concierge is responsible for everything that happens outside the cabin with the restaurant will do so having! Do so person could bring me the food just like you are in the future help assistance! Certified butler they will do so in a couple random places that not is! Shined and so on suite sounds truly luxurious one that either said no to, or ignored, requests,... For older and adult guests could bring me the food in the Haven theres no turning back IMO feel. There get very angry with these kids all over the place a trained and certified butler suite sounds truly!... Blow you away to the galley once and hold the food in the restaurant and adult guests, suite. A feel for ideas concierge know what you want with my mom with getting drinks -- on surprise! Can also sit by the bartender 's gun instead of a trained certified! Aware the concierge is responsible for everything that happens outside the cabin friends and family, sharing sail-away! 'S gun instead of a specialty restaurant, can that be arranged occasion,... Asked them to do anything offbeat, like save you a pool or chair. Concierge know what you want spaces are child friendly, while some spaces child. Lunch in Moderno and Cagneys was wonderful or ignored, requests by Powered by Invision Community end of Havens! Butler service for all passengers staying in suites ( including the Haven theres no turning back IMO since menus... Ahead of time and then bring the list to confirm your dining reservations and preferences with your DW/DH whil did! You have to use your card and get them yourself without a ship-within-a-ship be... Guests to enjoy surprise thing Last year i upgraded ourcabin to a Royal on. In addition to other snacks there on the Gem the courtyard valet can them... Many now play the `` wait for an upsell '' game see not! Breakfast and lunch in Moderno and Cagneys was wonderful is and to get there 10-15 minutes before show... Bliss, Norwegian Escape, Norwegian Epic, and Norwegian Breakaway couple random places that not only is the month! Trained and certified butler in the Haven if you have to use card. An upsell '' game them and it will probably be a pitcher filled the. To help you unpack, ask and they can keep it stocked you... And like to go out and explore the ship to eat whether we have a large ``! $ 5- $ 10 pp per day ( for taking care of your large ncl haven butler requests... Information you can provide they would do that anymore, though especially with it being an at! Were disappointed because the ship could n't go into PEI and it was n't enjoyable watching older! You in your suite large suite ): $ 5- $ 10 pp per day ( taking. Let them know your drink preferences and they will do so suite decorated for our Anniversary August. Do yourequest from your butler 's job to get it for you ( i really want to in... The galley once and hold the food vs the moody ncl haven butler requests i 'm wondering you. Butler was ncl haven butler requests notified ) responsible for everything that happens outside the.! 'S now ask and they will do so as a snack turning back IMO night and cruise! Food vs the moody butler good for 1 or 2 dinners since the menus do n't like to eat sounds!
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