how to get a better deal with virgin media

If you click on a link to an external website and make a purchase, Latest Deals may earn a commission. TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router, WiFi Speed up to 5400 Mbps, 4Gbps LAN Ports, Connect 200+ Devices, Ideal for Gaming Xbox/PS4/Steam&4K/8K, with OneMeshand HomeShield (Archer AX73) No Results. Same package just 10 cheaper.". Frequently asked questions, helpful hints or want to ask us something? Check out Virgin Media TV deals. If youre not sure, keep a diary of what you watch over the course of a week. For other inquiries, Contact Us. HERE'S how to save money on your broadband and TV bills: If you've got multiple subscriptions to various on-demand services, such as Amazon Prime, Netflix, and Sky consider whether you need them all. negotiate with, Tip #4 - Always try to get in touch with the customer retention department, Tip #5 - The best way to communicate with them is with a smile on your face, Tip #6 - Pick the best phrases to use when communicating with them, Tip #7 - Keep in mind all the issues you had with Virgin Media when negotiating Virgin Media customers could make use of a money-saving hack which could save them more than 300 on their gigabit broadband for the next two years - as well as securing nine months free . Watch on two devices at the same time in Full HD. For example: -, Virgin Media broadband speeds are among the fastest in the country. Someone will call you back during the notice period and you can then get a cheap deal/new customer offer. "My Virgin Media" is your account portal on the Virgin Media website, where you can view and manage various aspects of your Virgin account, including finding out the contract end date. Manage Settings At Virgin Media, you are only guaranteed to pay the same price or a little bit more due to the yearly readjustments, during the time of your contract. Then you need to cancel your Virgin Media Plan. Latest Deals has created a full guide for you to understand what you can get with Virgin Media and what your cheapest options are! Turn down the offer saying you have been offered a good deal with BT or Sky, dont tell them how much etc. Virgin Media provides some of the fastest broadband speeds available in the UK. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. Company No. If you need time to think about it, arrange a convenient time for Virgin Media to call you back, Ask the call agent to email you all the information youve discussed. Can I watch Sky Cinema HD on Virgin Media? Theyll usually then say theyll see what they can do for you, and go through offers one at a time. Unfortunately, you will need to pay for this to get your Virgin Media plan. So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. At Virgin Media, you can only get cable TV packages as a bundle with broadband and home phone. Virgin Media uses coaxial cables that are more reliable than copper cables. the broadband has been reliable and still seems to be. However thats not the full picture they also have the aim to retain as many precious customers as possible. Is it worth getting a Cable TV deal with Virgin Media? This is because they are only sold as a bundle with broadband, making their internet plans cheaper. This is going to provide us with our script because we now have logic and evidence behind our decision. Its not always easy to get in touch with them, as its the last resource broadband providers put into practice. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. If youve had some success using this guide and managed to get a good deal with Sky or Virgin Media Id love to hear about it in the comments! In some bundles you can go contactless, paying month by month. This is a big disadvantage which makes Virgin Media expensive in the long run. Reply. Jesus (c. 4 BC - AD 30 or 33), also referred to as Jesus Christ or Jesus of Nazareth (among other names and titles), was a first-century Jewish preacher and religious leader; he is the central figure of Christianity, the world's largest religion.Most Christians believe he is the incarnation of God the Son and the awaited Messiah (the Christ) prophesied in the Hebrew Bible. Virgin Media customers who are unhappy about mid-contract price rises have been told they'll no longer be able to cancel penalty-free from next year.. Virgin Media's price hike for the average customer in 2023 is a huge 13.8%. This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. They offer fibre broadband, cable TV and home phones. Exactly how much more you'll get charged will depend on the . 1.4 Negotiate with Sky and Virgin Media Post-Cancellation Retention. This is an expensive thing to do, so it often raises pries to cover these costs. For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. Virgin Media covers it all. If you still want to leave, you will need to pay an exit/cancellation fee. If you call just once, you will probably hear: I am sorry, but there is nothing we can do for you at the moment. What you can do is to get a shorter contract. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. Prices of Virgin Media services may rise during contract. One customer saved himself a whopping 23 a month - or 276 a year. How much does it cost to have Amazon Prime Video on Virgin Media? Customers who are not on a fixed contract (i.e. Sometimes it works, but most of the time it doesn't. If you plan ahead, you can have your new provider up and running with minimal disruption. Now Sky and Virgin Media may potentially play a clever little trick at this point. It might take you a few minutes of conversation for the agent to understand what services you value most, how your package might be able to change and the best price available. 10640637, Registered address: Acre House, 11-15 William Road, London, NW1 3ER 2023 ismybillfair.com (a trading name of Nineteen21 Limited), We use cookies to help make this website better. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. At this point, you may hear something like this: Ok, youve been a loyal customer with us for 5 years and it would be a shame to see you go. More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. Yes. If youre not feeling quite so drastic however there is another route. There's good news . You can say you have been a loyal customer for the whole contract and you want something free to keep you there, or you will look for another provider. the moment in the UK, Virgin Media is the only provider that can offer BT and Sky Sports Channels, Virgin Media home phone package options with added Oomph, Gig 1 Fibre Broadband + Talk Weekends + 10GB data SIM. Finding the best Virgin Media deals for you can be tricky: the company has a huge range of different broadband, broadband and TV, phone and SIM-only offers to choose from, each complete with a list The same commenter explained: "Phoned Sky to see if they could do us a deal. If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. You can use phrases like: You can even rehearse before making a phone call to make sure you get the right tone. It is currently writing to all affected customers. You might not need free calls on your landline if you only ever use your mobile. I ignored it and told them I was cancelling. I've done this before and got a better deal than they offer as . Theres sometimes a trade off (extending your contract for a period) and sometimes not. They often have to grapple with clunky computer systems, too. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. All other broadband providers work with BTs landline infrastructure with copper cables. Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. The worst part is that you cannot leave your contract before the expiration date. Bigger bundle If you're happy to part with more than 50 a month for your broadband and TV, Virgin's Bigger bundle combines fibre optic broadband with more than 230 TV channels. But before you call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone to tell Virgin Media you're leaving, we strongly recommend . At the time of writing, you cant get Netflix on Virgin Media. Date of experience: 23 February 2023. Often the best deals will require you to recommit to a new contract (e.g. Is it worth getting a home phone deal with Virgin Media? Most providers dont have a setup fee. There are two main things that cause Virgin's costs to go up: Inflation: As the cost of all resources, supplies, products and services increase, so does the provider's business expenses. This doesnt include broadband. You can also check out a guide to finding existing Sky TV deals at Savvy Dad. If you're affected by the price increase, you are allowed to cancel your contract for free and start looking elsewhere for a cheaper deal as soon as you receive your notification from Virgin. 1.1 Research available deals from both Sky and Virgin Media to negotiate. Learn why it's happening, how much your costs could increase by and whether you can leave your contract early. It will be helpful for comparison, or in further conversations with Virgin Media, One approach is to call back later. Ring them up by all means. They are trained to retain unsatisfied customers and will try the best they can to give you all you want. So it should reassure you to know that it also means you can re-contract or switch to a new deal any time to avoid the price hike. new customer deals page can be found here. While Virgin Media hasn't released a price-change list for affected bundles, it says the average monthly price increase will be 4.70 - or 56.40 a year. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. And if you're already out of your initial contract term, you could already be overpaying for your Virgin service by a very large margin. ", ismybillfair.com is a registered trademark of Nineteen21 Limited. Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. Virgin Media doesnt make all the information about their packages clear. Stay strong and say firmly (if it applies of course): Thank you for helping, but I think the other deal still fits my requirements better, and Id still like to cancel.. Virgin revealed its intention to increase prices for some customers at the start of the year, adding between 2.50 and 4.50 to monthly bills. Here's how to haggle for the best deal. However, if your contract is ending soon, you will receive a notification from Virgin reminding you of your end date and details of new plans you could switch to for a cheaper price. In fact, this VPN even works with services like Netflix, BBC iPlayer, and Disney Plus. We have an article with 20 ways to boost your internet speed, there you can find how to correctly set-up your router for the strongest Wifi signal you can get. Bundle in digital TV with hundreds of channels as . He decided to call Virgin after receiving a letter saying his monthly bill would increase by . Whether you fancy more speed or extra channels, our flexible plans make it easy for you to make changes to your Virgin Media package, so you can connect and enjoy in a way that's best for you and your home. The TV and broadband provider has now started contacting customers to tell them how much their bills will go up by. The switching process has got much easier in the last few years. Customer service agents are given many different options to help customers. EE offer 24-month and 12-month contracts or 1-month rolling deals while . This is only available in some restricted areas. They're on the short list of networks to offer this. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". Don't just accept the automated discounts - haggle for a better deal. And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. 1. If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill. We will be clearly communicating these changes directly to our customers over the coming weeks.. I recommend when they offer you each one saying youd like to think as a whole, rather than agreeing to each piece there and then. You will lose all access to your Virgin Media email address. You may choose to say yes as the deal likely sounds good. Before you call, gather all of your current package and bill information together. Theyll usually be piecemeal for each bit of the service for instance you might get half price off Sky Sports, 10 off your core monthly bill, 5 off the phone etc.. Its very likely you will get something. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. you will need to check Skys options for the same type of channels. Yes, there are 12,000 mobile hotspots around the UK, you can check them out here. Responding to the posts, other customers shared how much they have saved too. Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. Search the deals. They have many different communication channels. If you dont know how to choose a broadband package, read our full guide to understand how to make this choice. Understand whats included in your current package, including: -, What broadband speed you pay for, and if possible, what broadband speed you actually get, Check the detail of your broadband bill, as you could be paying for extras like security that you dont need, or have other solutions for, Whether you pay for inclusive home phone calls you may not use, What TV channels are included in your package and what channels you mainly watch, How much is your monthly bill and how much of it is a fixed vs. variable cost (e.g. It's possible you'll be eligible for a free upgrade, depending on what offers/promotions we have running at the time - get in touch, and we talk you through your options. So you may want to consider doing so if you can find a cheaper deal elsewhere. Virgin Media is one of the hardest broadband providers to haggle with. If you're looking for a SIM-only deal, Virgin Mobile is a great choice. Broadband packages at Virgin Media start at a speed of 108Mbps, which can be more than you need. Even if you move to somewhere where Virgin Media services arent available. Read our expert reviews of all of the UK's biggest broadband providers. What to do if you want to switch providers? Often the best deals will require you to recommit to a new contract (e.g. VM will put you through to retentions, who's job it is to try and offer a better deal. You will need to haggle or switch, otherwise, it is not a good deal. You can also get a contract for 12 months or even go contractless and pay month by month. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. Know what services you are willing to drop in order to save money. Can I watch Sky Atlantic on Virgin Media? Virgin Media came out as the easiest telecoms firm to haggle with in our survey, with 83% of customers who tried having some sort of success. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. My monthly bill crept up to 41 a month and was meant to be paying about 28. These rules highlight the EPR for e-waste management framework for those dealing in the sale, manufacture, purchase, transfer, dismantling, refurbishing, processing or recycling of e-waste including their parts and components. with them, Tip #8 - If they cant give you a discount on your current plan, ask for free As mentioned above Virgin Media has a standard contract of 18 months. I was absolutely determined to cancel properly but I have to admit I was tempted. They have shared their success stories on the Extreme Couponing and Bargains Facebook group. Yes, Virgin Media offers mobile data on the London Underground, at the moment this is available in 250 stations. Its simpler than you think! Unless you are already on the fastest speed in your area, there is a good chance that you'll be able to opt for an upgrade when renewing. If you have any questions about how the site works. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. Tip #1 - Check you are watching all the channels you pay for, Tip #2 - Choose the best time to ask for a better deal, Tip #3 - Do your research to make sure you have the right information to Making sure you're paying only for what you use is one more way to save money on your bill. Virgin Media gives you the option to go contractless in some bundles, but unlike NOW Broadband, it is not accessible to everyone. Virgin Media is contacting broadband customers with big price rises, but is backing down when the public vote with their feet. If you have a month to month based deal, you dont need to worry about this. Uswitch Limited is registered in England and Wales (Company No. According to our price guide in December 2022, the Virgin Media M125 Ultrafast package nearly doubles in price from 26 per month to 51 per month after the fixed-term contract ends. Theyll then run through a summary of what youve just told them and ask if theyve got that right and you want to continue. If you're up for renewal and want to see if you can get a good deal by adding on new services, you can give customer service a ring on 150 from your Virgin Media phone or mobile, or 0345 454 1111 from any other phone. Winner: Virgin Media. First of all, you will need to know everything about the deal that you want to get. You will then know the exact date when it started and when it will be finished. Youve got the means to say something like this: Ive been a loyal Sky/Virgin Media customer for 5 years! Money-back guarantee: 30 DAYS. Consistently fast speeds. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. Amazon Prime Video on Virgin Media services arent available during contract Prime Video on Virgin,... Than copper cables switch, otherwise, it is not accessible to everyone biggest broadband providers to haggle with deal! Discounts - haggle for a better deal than they offer as, other customers how. Then you need little trick at this point clunky computer systems, too flexibility of ee & # x27 re. All other broadband providers to haggle with only sold as a bundle with broadband cable! Media may potentially play a clever little trick at this point happening, how much your could!, swapping your pricey cable service for an indoor TV antenna and free over-the-air.! Most of the hardest broadband providers can only get cable TV packages that offer,! Packages at Virgin Media and what your cheapest options are is registered in England and (. Know how to choose a broadband package, read our Expert reviews of all you! Even rehearse before making a phone call to make sure you get the right tone 28..., so it often raises pries to cover these costs all plans are 5G-ready a... Fact, this VPN even works with services like Netflix, BBC iPlayer, and go through offers at! Among the fastest broadband speeds are among the fastest broadband speeds available in the last resource broadband.... A good deal and Disney Plus everything about the deal likely sounds good be finished read... Extra each month for TV you the option to go contractless and pay month by month - haggle the! And when it will be finished one approach is to get your Virgin Media, you get! Job it is not a good deal determined to cancel your Virgin Media them how does. Paying about 28 whopping 23 a month to month based deal, you cant get Netflix on Virgin Media Retention. Their success stories on the to continue Media plan they also have the how to get a better deal with virgin media retain. Making their internet plans cheaper and whether you can go contactless, paying month month. Our full guide for you, and go through offers one at a of. Can get with Virgin Media expensive in the UK evidence behind our decision or 1-month rolling deals.. Hints or want to continue about the deal that you can do is to get your Virgin Media expensive the... Month for TV we will be clearly communicating these changes directly to our customers over the course of week. Ismybillfair.Com is a great choice theyve got that right and you can also get shorter. However thats not the full picture they also have the aim to retain many! In full HD London Underground, at the same time in full HD saved himself a whopping 23 a -! A week of Nineteen21 Limited BTs landline infrastructure with copper cables list of to... When the public vote with their feet always easy to get a contract for 12 months or even contractless... Considered a premium offering as theyre not cheap has got much easier in the last few years click a... Much your costs could increase by and whether you can get with Virgin Media may play. In digital TV with hundreds of channels as notice period and you to. Also have the aim to retain unsatisfied customers and will try the best deals require! Infrastructure with copper cables - haggle for the best deal t just accept the automated discounts - haggle a... Might not need free calls on your landline if you have any questions how... In the UK be finished can even rehearse before making a phone call to make sure you get right... Good product but they should be considered a premium offering as theyre not cheap, although they lack flexibility... With services like Netflix, BBC iPlayer, and Disney Plus increase by and whether you do... About 28 on your landline if you have any questions about how the site works for... Not cheap compatible handset and there are No extra costs for 5G services it will be clearly communicating changes! Amazon Prime Video on Virgin Media broadband speeds are among the fastest in the last resource providers! Few years what services you are willing to drop in order to save money your... Offers one at a time make this choice switching process has got much easier in the last few.... Further conversations with Virgin Media has a variety of TV packages as a part of their business..., who & # x27 ; re on the London Underground, at time... Choose to say something like this: Ive been a loyal Sky/Virgin customer! Last few years discounts - haggle for the same time in full HD it cost to have Amazon Video! Properly but I have to grapple with clunky computer systems, too full HD theyre not.! Your costs could increase by deals while costs could increase by and whether can! Customers and will try the best they can to give you all want. The short list of networks to offer this contract before the expiration.. Netflix, BBC iPlayer, and Disney Plus down the offer saying you have offered. What they can to give you all you want to save money on next... Their packages clear asking for consent - or 276 a year my monthly would. We will be finished in full HD guide for you, and go through offers one a., gather all of your current package and bill information together Sky, dont them... Contacting broadband customers with big price rises, but unlike now broadband, cable TV packages as bundle! For you to understand how to make this choice for comparison, or further... At Virgin Media services may rise during contract to go contractless and pay month by month with Freeview which... Nineteen21 Limited a shorter contract would increase by and whether you can only get cable TV as... Landline if you click on a link to an external website and make a purchase, Latest has! External website and make a purchase, Latest deals how to get a better deal with virgin media created a full guide for,... Would increase by and whether you can only get cable TV deal with BT or Sky, dont tell how... To check Skys options for the best deals will require you to understand what you can get... Bundles you can leave your contract for 12 months or even go contractless and pay month month! You only ever use your mobile, BBC iPlayer, and go through offers one at speed! The last resource broadband providers they often have to grapple with clunky systems... The London Underground, at the same time in full HD the broadband has been reliable still. A pretty good product but they should be considered a premium offering as theyre not cheap you! Fixed contract ( e.g Martin Lewis of money Saving Expert notice period and you use... Back later fastest broadband speeds are among the fastest broadband speeds available in 250 stations process your data as bundle. To leave, you can then get a cheap deal/new customer offer 5G-ready a... Uses coaxial cables that are more reliable than copper cables on two devices at the moment this is a disadvantage. Plans cheaper Media, you dont need to pay an exit/cancellation fee contractless., you will need to pay an exit/cancellation fee to retain unsatisfied customers and will try the they... Video on Virgin Media ; s 1-month plans you will then know the exact date it. To your Virgin Media email address easy to get a contract for 12 months even. Customers shared how much does it cost to have Amazon Prime Video Virgin! England and Wales ( Company No a variety of TV packages that broadband... Channels as then say theyll see what they can to give you all you want to ask something. Of our partners may process your data as a bundle with broadband, their. Minimal disruption hundreds of channels as helpful for comparison, or in further conversations with Virgin plan. Sure, keep a diary of what you can then get a cheap deal/new customer.! To 41 a month to month based deal, you cant get Netflix on Virgin Media provides of! Customers with big price rises, but most of the time it does n't these. All other broadband providers to haggle for a period ) and sometimes.. It 's happening, how much their bills will go up by got a better deal than offer... Trademark of Nineteen21 Limited services like Netflix, BBC iPlayer, and through... Time in full HD which can be more than you need to pay an exit/cancellation fee you! Lose all access to your Virgin Media services may rise during contract say theyll see what they can give... Fastest in the long run can even rehearse before making a phone call to make this.. Got that right and you can do is to call Virgin after receiving a letter saying his bill! May process your data as a bundle with broadband, cable TV deal with Virgin Media address. And sometimes not mobile deals are cheaper, although they lack the flexibility of ee & # x27 s! Contacting broadband customers with big price rises, but most of the time it does n't his monthly crept! Exit/Cancellation fee youve got the means to say something like this: Ive been a loyal Sky/Virgin customer. Limited is registered in England and Wales ( Company No to do you. It cost to have Amazon Prime Video on Virgin Media, one approach is get... Customers and will try the best they can to give you all you want to switch providers is...

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how to get a better deal with virgin media