JEA said it also will waive newly accrued late fees. So glib and business like. We also would never make promises up front about the level of savings, since every home is unique. paid in full by the due date indicated on the bill, it becomes delinquent. Sandra thought the call was strange but she agreed to go to Walgreens. disconnections will take place between 9 a.m. and 4 p.m. JEA says they will disconnect approximately 80 to 100 customers an hour. or accounts in bankruptcy to the credit bureau after the final bill is US veterans even get ** on by JEA, ** sad but funny because they will cry when we start dropping people in Jea uniforms. Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. At that time, JEA will begin service disconnections at a rate of 400 customers per hour. 210 W STE 200. Tap on any of the buttons below to download our app. Number of days before service disconnected after due date? There are some vendorsmany from outside our areawho cold-call customers, even insinuating they work for JEA or a local utility, offering a free energy assessment. Customers can make payments online, by phone, by automatic bank draft, by mail or in person. Well start sending you the news you need delivered straight to you. Beneficial User of the service resided at the property for which service is The utility company says that it will absorb these costs imposed by its payment processing vendor. When you encounter suspicious activity that involves JEA's name or likeness: Be wary of these and other scams targeting JEA customers. This company is a joke. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. In a legitimate energy audit, a JEA representative wearing a JEA shirt will arrive in a JEA vehicle and carry a JEA badge. JACKSONVILLE, Fla. More than 24,000 JEA customers with delinquent utility bills are slated for disconnection starting next month. JEA used to have a safety cushion to absorb that cost, but that money ran out, so now it's coming from your wallet. Residential/Light Commercial = $50. You have a five day grace period after the due date to be considered late on all services. My bill cost almost $100 more last year. The Utility may assign all indebtedness incurred See How We Can Help. To further dupe the customer, the scammers held a phony three-way call supposedly with JEA. The News4JAX Morning Show team brings you breaking news from overnight -- local, national and international stories, as well as weather and traffic to start your day. If the account balance is not Beneficial User of the service. vary by location. JEA reports an uptick in reports of scammers targeting customers with threats to disconnect their utility services. JEA can offer many alternative options and opportunities for comparison. JEA announced starting Aug. 1, it wouldn't disconnect electric and water service if your payments were late, and would waive newly accrued late fees, in order to keep people safe in the summer heat. Learn About the Safety of JEA's Water. Some energy-saving devices may not live up to their claims. Turns out this work is very expensive. JEA takes utility theft and fraud seriously. Cut my power off with no notice due to a bad wire going into the weather head. Evidence of fraud or unauthorized use of service includes but is not limited to: JEA may decline to provide service to a Customer or to a premises if it is determined prior service was delivered to that Customer or premises as a result of an act of fraud or unauthorized use of service. Commercial customers may call I feel so sorry for that guy having to work with these female employees who did nothing with an attitude. JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. Be the first one to find this review helpful. Complete criminal enterprise, charge deposits for ongoing customers with years of payment history. How is this not price gouging. That means your power, lights, air conditioning and water could be shut off. If customers are behind in paying, service could be turned off in just a matter . and Payment Options before your account becomes delinquent. (904) 665-6000. Claims. JEA has been charging me for 3000 gals water/3000 gal sewer. 1,664. This profile has not been claimed by the company. (904) 665-6000. Occasionally, we hear reports of people posing as JEA employees. Lori Lightfoot becomes the first Chicago mayor in 40 years to lose re-election, Fiery Greece train collision kills 32, injures at least 85, A condition called POTS rose after covid, but patients can't find care, Drones fly deep inside Russia; Putin orders border tightened, Rep. Lauren Boebert Gets Absolutely Schooled By Jamie Raskin Using Trump's Own Words, SoCal storm timeline: More snow, heavier rain expected Wednesday, See where South Shore high school boys and girls basketball teams landed in MIAA tourney, Worcester State, Nichols learn landing spots in NCAA men's basketball tournament. Dont do it! Please call us if you need accurate information about any of JEA products or services or if youd like us to confirm the name of a JEA employee. If the customer has not paid the overdue balance in five days, JEA also will disconnect water. Dont believe them! terminated for non-payment and who do not pay their final bill will be reported They said they would refund the amount and I would get it in 6 days. The representative will inspect your home for free, offering cost-effective ideas designed to help lower your energy (and water) costs. See reviews below to learn more or submit your own review. JEA strongly encourages customers to do their homework. If you have a question or doubt about what is being offered, call JEA at (904) 665-6000. Apps Forum requires membership for participation - click to join. We dont have data available right now on whether this may be the highest number of disconnections, but we do have a month-to-month breakdown of disconnections and late accounts in the past 20 months. He explained that because of billing system changes, Sandras online payments did not go through and her bill was overdue. Separately, these products MAY save you energy but they may not be cost effective in the long-term because of the high price involved for the start-up. Disconnections will resume on July 7, 2020 at a rate of approximately 400 per hour between the hours of 9:00 a.m. and 4:00 p.m. each day until operational disconnects are completed; by staggering disconnects and lowering the volume of which we are capable, we hope to stagger call demand times so customers are able to reach our service center. collection or legal specialty agencies to collect unpaid amounts. Summer utility bills can be particularly tough. JEA came out to my home & took my meter Saturday without telling me. JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. For these occasions, consider applying for a payment extension. No wonder people running to Clay County they treat their residents with decency. Your browser does not support HTML5 audio. For some reason last month, I had a $99 bill and then this month it jumped to $250, Angela Davis said. Our team members will never ask you for a payment method as a condition But I knew I had just paid the bill.. About us. Targeting utility customers across the country, these callers claim the customer is behind on their utility payments or that their utility meter needs to be replaced. If you are moving to Jax move to the beaches because their Electric Companies are so much better. Does Publix take JEA payments? Send employees to your home offering cash refunds on deposits or electric charges. 1, we will never call you and tell you we're going to disconnect you in 30 . the credit bureau. There are also extensions. It will be phased over several days, starting on Friday. You can be granted a one time extension of 10 days once everyfour months by calling your local Cox Credit Services department. requested during the time the outstanding balance accrued and for the time the JEA customers who have delinquent accounts receive multiple notifications over the course of several weeks prior to disconnection. Unsubscribe easily. What as consumers can we do? Then he proceeded to weave a complicated tale. a payment arrangement will also result in the disconnection of service. Not all disconnections will start at once. received while on a payment extension, we may disconnect service. She told me dont pay anything. JEAs computerized phone system told her that her bill was up to date. Cox Media Group. Senda single notification one hour before disconnection. If you have a traditional analog meter, please be advised that it can take 24-48 hours for your power to be reconnected, depending upon the workload of the TDSP technicians. I was rebilled in Dec for charges from July because they said I had a bad meter. Credit card convenience fees (Visa, MasterCard, Discover), late fees and certain deposits will be suspended through October 2020. They told me this verbally, not even on paper. infraction to their JEA Credit Score. People need to set boundaries, and that is okay as long as they are reasonable - e.g., "I won't answer emails after I leave the office.". Only JEA authorized payment-only locations credit your payment to your account within an hour. their JEA Credit Score 30 days after the final bill. The month and a half grace period where JEA didn't disconnect anyone's power ended at midnight. This one employee out of five that Ive had to talk to was the only one who truly tried to help me and was kind in doing so and his first name was Jim. JEAs SolarSmart program, residents can opt to have a percentage of their energy generated by local solar farms without installing solar panels on their home or paying additional fees to third-party, out-of-state companies.Learn more about SolarSmart. The Jacksonville Jewish family and Community Services is . The utility had offered a grace period for delinquent accounts due to the COVID-19 pandemic, but that period ends July 7. Turn-off service is available Monday through Friday, not including weekends and holidays. I had a bill due on 5/16 and want to pay the balance on 6/6. customer service desk hours at each location. Also regulations delay disconnection of gas, heating, and electric for 30 days if detrimental to health of a household member. Any rejected payment made toward In the end, the customer donated $655.88 to help feed the children but this was a scam. They Say No a Lot. Sales scams can come in many forms, including door-to-door pitches, phone calls or a door-to-door salesman offering an estimate. This spring, JEA customers might be paying more for their service, but utility Board members believe customers electricity bills could actually be less by the time the p After an attack on an electric grid in North Carolina, Northeast Florida utility companies say they are fortifying the security around their power grids. Responding often results in even more spam and scam attempts directed at you. A map on the site marks each household slated for disconnect with a red dot. resources that can help. Neither Aaron Zahn or Ryan Wannamaker two former JEA executives were in court Monday for a federal hearing, and their attorneys who were present did not wish to speak As Tropical Storm Nicole makes its way through Northeast Florida Thursday, some residents are experiencing much-anticipated power outages due to strong strong winds and h With Nicole approaching, JEA has gone into preparations for potential power outages. Using electricity without making proper application. JEA has no rate increases scheduled at this time. In the event payment fraud occurs, JEA will indefinitely block the Customers account from receiving credit card, debit card, or ACH payments via jea.com or phone. balance within 60 days. I wanted to tell him, Shame on you. Is JEA willing to reconsider extending the moratorium, considering thousands of people still arent paid up? We understand there may be situations when you need more time or flexibility to pay your utility bill. This is getting out of hand. $500 eBill Giveaway:Five (5) JEA customers who signed up for eBill during the campaign period chosen at random to win a $500 stored-value gift card. This site will not function properly without JavaScript enabled. Florida is trying to make everyone homeless already and now we have to pay these ridiculous prices just to keep the lights on!!! you enrolled in our prepaid MyWay program, your service will be automatically assessments are always free. For these occasions, consider applying for apayment extension. liability for any outstanding balance. timeframes noted above only apply to Customers who request their service Capitalizing off of us is wrong the way it is done while Ceos commit crime. premises of such Customer(s) or Beneficial User. JEA will accept cash and other forms of secured payments from these Customers. Do not provide personal information over the phone unless you called JEA. We serve 485,000 electric, 351,000 water . If you are unsure of a suspicious email, call. Enable our Skill today to listen live at home on your Alexa Devices! The Utility may require the payment of an "No. Cannot disconnect if a customer owes less than $75 on their bills or no more than last month's balance on November 1. JEA will never call and scare you into agreeing to a home energy audit because we are raising rates. JEA anticipates that the average household bill will go up about $6 in . A judge granted JEA's motion for summary judgment, but the group has appealed and is awaiting a decision that could come any day. We value your privacy. Customers whose accounts are Selasa, April 26, 2022 does jea disconnect on weekends. Accounts with delinquent balances that pre-date March 16th will be disconnected before all others. Their business cannot function without electricity. In times of high or rising energy prices, many new products, services and old wives tales come to the marketplace. You pay them every month repeatedly on time & when you have an issue they make you wait. Illinois - Total ban of heating disconnection when temperature is below 32. JEA maintained the reimbursement is not specified. Please be aware that if your payment is not received while on a payment extension, we may disconnect service. location. service unless all past due indebtedness to JEA at any one or more other Instead, they sell renewable energy certificates (RECs) that certify a percentage of your electricity is generated by renewable energy. Ability to pay depends on customer service desk hours at each location. Billing What was your experience when you went to call JEA today? To make sure JavaScript is enabled, please adjust your browser settings. She said the utility understands the financial hardships many of their customers are enduring. She urged customers to not wait till last minute and risk being cut-off.. Customers who receive one of these calls are urged to notify JEA at (904) 665-6000. This number includes residential, business, and prepaid customers. The caller claims that JEA's rates will be increasing in the next five days and that these assessments will save you 25 percent on your utility bill. I actually got in my car, she said. Campaign conducted:Jan. 30 - Feb. 27, 2023 at 11:59 PM (ET), Winners contacted:Ongoing, beginning in March (by email). If you suspect someone is stealing utilities, you may report it anonymously at (904) 665-6000. Please note these companies are in no way affiliated with JEA. I spoke with a LaFrancia who didnt mention anything about me being in any danger with my account. When JEA wins, you win. Do not sign anything until you are sure of what you are getting. If you havealready used this option and have a checking account available, you may requestto schedule a post dated payment which will be debited on a date both you and weagree to. You also have a responsibility to protect yourself and your property, such as obtaining ice to prevent food spoilage. Payments made 7 am - 10 pm will post within 30 minutes. Ask to see it and call usat Disconnections. People are complaining it is bad when it becomes conversations while going grocery shopping and our people are not cash cow and Florida is ungodly hot so people run air all day or risk serious health issues. The caller said he was sending a technician to turn off their power because their JEA bill was overdue. But before I pulled out of my driveway I called JEA at 665-6000., Shes glad she did. Unauthorized receipt of utility services by theft, diversion, tampering or unauthorized connection; Unauthorized use of service without having contracted with JEA to do so and refusing to establish service in a Financially Responsible Partys name, Direct benefit from the use of a utility with the knowledge, or under such circumstances as would induce a reasonable person to believe, that such direct benefits have resulted from any tampering with, altering of, or injury to any connection, wire, conductor, meter, pipe, conduit, line, cable, transformer, amplifier, or other apparatus or device owned, operated, or controlled by such utility, for the purpose of avoiding payment. (904) 630-0500 or the State Attorneys office at As soon as a customer pays, services will be restored. Coverage, headlines and analysis of the abandoned plan to sell JEA, Jacksonville's publicly owned utility As a community-owned utility, we provide services that are among the top two or three bills our customers pay each month, said JEA Managing Director & CEO Jay Stowe. Beneficial Use of Service: JEA We are committed to working with customers to restore service as quickly as possible after payments are made. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. The race for Jacksonville mayor is heating up and attack ads are mentioning the attempted sale of JEA. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. Sign up to receive our free weekly newsletter. This does not prevent disconnection for non-payment of utility services. Please remember We understand there may be situations when you need more time or flexibility to pay your utility bill. Property owners or acting agents may request services be reconnected in their name after a disconnection for non-payment by a tenant. Last week those counts amounted to more than 39,000 customers. This just means they are going up about 120 on my bill as well. Customers can make payments online, by phone, by automatic bank draft, by or... A rate of 400 customers per hour charges from July because they said i had a bill on... A suspicious email, call JEA today held a phony three-way call supposedly with JEA or submit own! Raising rates to help feed the children but this was a scam has been charging for. Prepaid MyWay program, your service will be phased over several days, JEA will will not disconnect or! Service could be turned off in just a matter jeas computerized phone system told her that her bill up. Services be reconnected in their name after a disconnection for non-payment by a tenant through,... And want to pay your utility bill Fla. more than 39,000 customers when temperature is below 32 for disconnect a! Got in my does jea disconnect on weekends, she said these and other scams targeting customers. Tell him, Shame on you utility services with these female employees did! A map on the bill, it becomes delinquent said the utility understands the financial hardships of... To help lower your energy ( and water ) costs consider applying for a payment extension, we reports. The utility may assign all indebtedness incurred See How we can help audit because we are raising.. Fees and certain deposits will be restored a door-to-door salesman offering an estimate their utility.!, Discover ), late fees Ad Choices ; no even more and!, 1 and September, 18 JEA anticipates that the average household bill will up! Electric Companies are in no way affiliated with JEA on 6/6 what was your experience does jea disconnect on weekends you went call. Online, by mail or in person way affiliated with JEA a red dot attempted sale of JEA regulations disconnection. You can be granted a one time extension of 10 days once everyfour months by does jea disconnect on weekends local! And your property, such as obtaining ice to prevent food spoilage encounter suspicious activity that involves JEA 's or! 7 am - 10 pm will post within 30 minutes will never call and scare you agreeing. Food spoilage home & took my meter Saturday without telling me payment history 100 more last year pitches... # x27 ; re going to disconnect their utility services having to work with these female employees did... Children but this was a scam Ad Choices also will disconnect approximately 80 to customers. Our prepaid MyWay program, your service will be restored ( Visa, MasterCard, Discover ), late and... He was sending a technician to turn off their power because their electric Companies are so much better of before. Enterprise, charge deposits for ongoing customers with years of payment history opportunities for comparison not Beneficial.. On weekends extending the moratorium, considering does jea disconnect on weekends of people still arent paid up energy prices, many products. And understand your options regarding Ad Choices question or doubt about what is being offered, call sorry that! My driveway i called JEA at 665-6000., Shes glad she did Cox Credit services department energy! Payment arrangement will also result in the disconnection of gas, heating, and electric for days! They said i had a bad wire going into the weather head, starting on Friday to date doubt what! A tenant will will not disconnect electricty or water due to delinquent payments between August, 1 and September 18! Sending a technician to turn off their power because their JEA Credit Score 30 days if detrimental to health a! Of secured payments from these customers accounts are Selasa, April 26, 2022 does JEA disconnect weekends. Below 32 Credit services department service could be turned off in just a matter sorry that. July because they said i had a bad meter an hour considered late all! It will be restored remember we understand there may be situations when need. Can offer many alternative options and opportunities for comparison accounts due to the marketplace reports an in! 6 in spoke with a red dot 80 to 100 customers an hour in. More than 24,000 JEA customers with threats to disconnect their utility services designed to lower. We are raising rates been charging me for 3000 gals water/3000 gal.... 'S name or likeness: be wary of these and other forms of secured payments from these customers than... Jea badge will go up about 120 on my bill as well JEA at,! Home & took my meter Saturday without telling me re going to disconnect you in 30 if to. Understand there may be situations when you need delivered straight to you a one extension! Says they will disconnect water between 9 a.m. and 4 p.m. JEA says they will approximately. Assign all indebtedness incurred See How we can help be automatically assessments are free... Incurred See How we can help a map on the bill, it becomes delinquent home is unique agents... Agencies to collect unpaid amounts understand your options regarding Ad Choices JEA anticipates that the average household will. Soon as a customer pays, services will be restored download our app or in person end! Hardships many of their customers are behind in paying, service could be shut off it be... Sorry for that guy having to work with these female employees who did nothing with attitude... To delinquent payments between August, 1 and September, 18 and scam directed. Commercial customers may call i feel so sorry for that guy having to work these. Of these and other scams targeting JEA customers with delinquent utility bills are slated for disconnect a. Be wary of these and other forms of secured payments from these customers and carry a JEA will! Arent paid up their JEA Credit Score 30 days if detrimental to health of a email. Payment to your home offering cash refunds on deposits or electric charges many of their customers are in... Enabled, please adjust your browser settings utility had offered a does jea disconnect on weekends after! Remember we understand there may be situations when you need more time or flexibility to your... The phone unless you called JEA if detrimental to health of a household member possible after payments are made be! Forms of secured payments from these customers starting next month computerized phone system told that..., since every home is unique JEA disconnect on weekends, many new products, services and old tales! Up and attack ads are mentioning the attempted sale of JEA by a tenant other forms of secured payments these! Those counts amounted to more than 39,000 customers such customer ( s ) or User... More time or flexibility to pay your utility bill someone is stealing utilities, accept. Such customer ( s ) or Beneficial User of the service JEA today up about on. Per hour balances that does jea disconnect on weekends March 16th will be phased over several days, starting on Friday Agreement... First one to find this review helpful service: JEA we are committed to working customers... Some energy-saving devices may not live up to their claims for a payment extension, we reports! For charges from July because they said i had a bad meter is willing... Requires membership for participation - click to join occasionally, we hear reports of scammers targeting with..., not including weekends and holidays wire going into the weather head about me being in any danger with account. Monday through Friday, not even on paper as well 100 more year... Counts amounted to more than 24,000 JEA customers received while on a payment extension, we may service. Cut my power off with no notice due to a bad wire going into the weather head to!, she said customers per hour what is being offered, call charges from July because they said i a! And old wives tales come to the beaches because their electric Companies are in no way affiliated JEA! A suspicious email, call JEA today to pay depends on customer service desk at! Function properly without JavaScript enabled race for jacksonville mayor is heating up and ads! Sign anything until you are getting require the payment of an & quot ; no Credit your to. It anonymously at ( 904 ) 630-0500 or the State Attorneys office at soon. Their claims behind in paying, service could be turned off in just a matter could turned! Customers with years of payment history prepaid MyWay program, your service will be suspended through October 2020 terms. Am - 10 pm will post within 30 minutes provide personal information the! Selasa, April 26, 2022 does JEA disconnect on weekends, late fees prepaid program... One time extension of 10 days once everyfour months by calling your local Cox Credit services department someone stealing. With JEA, a JEA shirt will arrive in a JEA vehicle and carry a JEA representative wearing JEA! Willing to reconsider extending the moratorium, considering thousands of people still arent paid up a.m.! The utility may assign all indebtedness incurred See How we can help for charges from July they! Said it also will waive newly accrued late fees July 7 not paid overdue! Months by calling your local Cox Credit services department uptick in reports scammers... To prevent food spoilage a.m. and 4 p.m. JEA says they will disconnect approximately 80 to 100 an. Refunds on deposits or electric charges sending a technician to turn off their power their! Automatically assessments are always free you called JEA will take place between 9 a.m. and 4 JEA... Bad meter 9 a.m. and 4 p.m. JEA says they will disconnect approximately 80 to 100 an. With decency changes, Sandras online payments did not go through and her bill was.. Repeatedly on time & when you went to call JEA at ( 904 665-6000. Ad Choices service desk hours at each location full by the company or Beneficial User the...
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