Click here to get notifications about new complaints of Bankmobile Vibe. This convenient mobile feature does the math for you and gives you a more accurate view of your financials by delivering a financial snapshot. Yes. For additional help call BankMobile at 1-877-405-5431. And they told me to make a dispute about it here Full resolution: I wish to no longer deal or go through bank mobile, deleted accounts with the company. My balance is supposed to be positive 1016.30 according to all my transactions. This all happened on June 14 2022. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Your note will be sent securely to us. Claim it and get a lot of features. Thank you. This review was chosen algorithmically as the most valued customer feedback. 855-763-6404Available 24 hours a day7 days a week. . Students receiving these funds have usually requested this additional support to help with books and living expenses. I did request from her to delete all my account associated with Bank Mobile because I would not be using this company in the future. This complaint was posted by a verified customer. For help with Account or Balance information over the weekend of February 5th through February 8th, you may call 866-476-2265 (option 3 then 1). To start, simply open your Bankmobile app, select "Pay & Transfer", and then select "Zelle. Ask a banker for additional details about participating colleges and universities. Overdraft Fee I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. Desired outcome: The latest review Customer service is zero help they do not answer ever at all was posted on Nov 29, 2022. All Rights Reserved. You can earn interest simply by using your BankMobile Vibe Up Debit Mastercard card! Kirkland, WA 98033 No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Desired outcome: It's not a scam company, it's a company that releases student federal aid refunds to them. Deposit! The person had thick dialect no t American, and was not prepared for my saturation. In this part of our BankMobile Vibe review, we are going to focus on what this digital-only checking account has to offer. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. SBA Government Guaranteed Banking. The best phone number for BankMobile is their +1 877-327-9515 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. $0. Pay bills. (Message and data rates may apply, please see your provider for details.). Supposedly was going to take 3 days and never heard from anyone, Desired outcome: I even contacted Google at the time regarding the charge and was told since it was not found under my account and that it would take them some time to locate the charge to contact my bank to file a dispute and to prevent further charges. Alternatively, for balance inquiries over the weekend, you can use a debit card at an ATM, or use Telephone Banking if you are enrolled. BankMobile Vibe Checking Account. Transfers from one account to another, mobile deposits, or deposits made at a banking location or ATM do not qualify as a direct deposit.6 Service Fee: There is no Monthly Service Fee from the time of account opening until after the students expected graduation date(up to five years). Use this app feature to deposit checks anywhere. Rrefence [protected] 4/8/2020 Inquiry about student ID. Fee-free access to over 55,000 Allpoint ATMs(Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change), A recognition program that recognizes students for smart movesin and out of the classroom. This will surely increase the credibility of your complaint. Contact us. . I an an ADA student at Sacramento City College in Sacramento, CA with no cell. This is the only option my school gives us for our refunds so I have to deal with them, but it's horrible. Deposit in a flash! Add your Vibe Debit or Credit Card to Apple Pay , Google Pay , or Samsung Pay , and take advantage of your Mobile Wallet to make purchases online and at your favorite stores.. This is in addition to any fee my bank will also charge. I do have a record of my emails on my phone. Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced. This virtual credit card links to your actual one, but only so it can cover the funds charged onto the virtual card. Input the card information and follow the prompts to complete the activation. Contact BankMobile Customer Service . GetHuman features available: Current hold time. link. Reference number 679E9282 - cancellation of third party. It never was though. We are working hard to launch a new BankMobile credit card product. Higher than average APY. Signing up is easy: 1. The customer support email for BankMobile Vibe checking account is contactus@customersbank.com . ATM transactions and point-of-sale refunds do not qualify. Otherwise a $5 Monthly Service Fee will apply. Learn more about how we're partnering with your favorite brands. Bank Mobile Vibe's support and contact email (s) address is support@bankmobilehelp.com Under the User Profile tab, select Mobile Alerts or by contacting Customer Service at 1-888-692-2654. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints Fees may reduce earnings. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This is one of the community colleges in the California college system. Security is our top priority. A retail service fee of $4.95 or less is charged per deposit by the corresponding retailer. The customer service of the bank is the best, but the app which is for cell phone is not good. Become the master of your financial universe. Business Profile for BankMobile Vibe. And with the BankMobile App, theres no need for a branch. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. Bank Mobile is committed to stellar service and takes complaints very seriously. After notifying us by phone of the error, please fill out or confirm your written statement within 10 business days by following these 3 easy steps: 1. Bank Mobile Vibe has an average consumer rating of 1 stars from 85 reviews. Be aware that your new selection will only affect future money you receive from your school. My mother phoned BMV and explained situation requested the bank freeze the account December 2020 I was released. Our heartfelt thoughts go out to all those who have been impacted by Hurricane Florence. My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund. However, she would not realize that the four months of dealing with this issue and there is still no resolution to the problem. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Contact us. Going through this process now can ensure youll receive any money owed to you by your school in a timely manner. Not only was my money not transferred to my personal account within that time frame, but it also went under two withdrawals due to the monthly fee. Now (10/12/2022) my money is still sitting there, and I fear that I won't ever get back the money that is rightfully mine. Limit six (6) transfers or withdrawals per statement cycle. Use Allpoint Network ATMs and Customers Bank ATMs to avoid ATM fees. This account charges a monthly service fee of up to $2.99. I dont have money on the accounts thats why it didnt complete the transaction that they tried to do. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my personal bank account within 2 days. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my Share your photos and videos with others to prove the truth of your words. Annual Percentage Yield (APY) is accurate as of 4/22/2021. Y'all definitely need to get a hold of her boss that is not fair for your business to be paying out employees like that. *. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bankmobile Vibe, It looks like we haven't found Bankmobile Vibe's social media accounts :(. It also has these unique benefits: High interest rate. Now I can not get in touch with anyone and there isnt an option to send a third card. This is your money do not trust a bank that doesnt have employees! Please note, there may be circumstances where your ability to change your refund preference may be restricted. Learn more about the steps we take and what you can do to protect yourself and your accounts. Performance & security by Cloudflare. I am filing a complaint against Bank Mobile Vibe, because I had filed a dispute on 05/24/21 which is well over four months ago. I have not received confirmation about my account being deleted from bank mobile via sherry I tried getting my money off the account multiple ways that the customer support told me to do and every time I got to a different agent they said what the previous agent told me wasnt true. BankMobile Phone Numbers and Emails Toll-Free Number: (866) 309-7454 Toll Free Call customer service Send Message Customer Service: (855) 763-6404 Automated Service Line (833) 200-0791 BankMobile Personal Loans (866) 663-2228 Higher Education Platform BankMobile Emails: Customer Service The BankMobile Vibe digital checking account comes with a variety of features that make it easy to manage your money, including the following: Mobile deposit A network of over 55,000 free ATMs Money Meter and SnapShot budgeting tools On/off switch for the BankMobile Debit Mastercard Bill pay Direct deposit of paychecks up to two days early BankMobile Vibe Checking Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. NOTE: Enter only numeric student ID. Call center hours Mon-Sun 8am-11pm EST. Your code will be sent to the address you have on file with your school. Deposit to a Bankmobile Vibe Checking Account If you open a BankMobile Vibe Checking Account (upon identity verification), money is deposited the same business day BMTX, Inc. receives funds from your school. Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. I ended up being directed to FAQ board, which was not helpful in the slightest. This will surely increase the credibility of your complaint. I tried to purchase items on Amazon.com and it said that it was unable to purchase items on there with the card. if you have to start with them until you get your refund please do yourself a favor and open with any other bank and change ASAP. 3. An interest rate of 0.50% will be paid for average daily balances up to $15,000.00 with an APY of 0.50%; average daily balances greater than $15,000.00 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.00. BMTX Inc. is located at: PO Box 278, Maple Shade, NJ 08052. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. Mobile Deposit is a free 1 service available through the Mechanics Bank Mobile Banking app for iPhone , iPad (2nd generation or newer), iPod Touch and Android TM devices.. Get started today . As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veterans payments. I tried to find an email to contact any BankMobile Service member, which I was instructed would be accessed through my BankMobile account. I have been dealing with an issue of miscommunication, lack of correction information, and repeatedly. Find the nearest fee-free ATM. Agents are available every day, 8AM-11PM ET. They have two ATMs at the student registration building on the campus of LA Harbor College. We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. Download the app today to take charge of your financial future! Features of Vibe Credit Union Mobile Banking. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Cloudflare Ray ID: 7a12deacb9a9018f Deposit checks in a flash! Phone number to dial +1 877-327-9515. Pro tips & talking points. I filed a dispute because the 4553.94 in my account was gone. This will surely increase the credibility of your complaint. Do not include your initial. August 19, 2022 and August 23, 2022 Explanation of complaint: Become the master of your financial universe. Discuss the issues you have had with Bank Mobile Vibe and work with their customer service team to find a resolution. Product terms subject to change. Priscila Ochoa. Fraud company. PO Box 278. . When I talked to doordash over getting a refund for my orders because the one I didn't get and the other wasn't even my order they said they would do a reversal refund. We apologize for any inconvenience. My my deposit correctly dispersed and no more algorithms, They hold your money hostage when you are managing it and use Mobilecapture, not a school. ATM Access. See if you qualify. Qualifying point-of-sale purchases must post and clear the account during the monthly statement cycle. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green Dot Reload @ the Register. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank Mobile Vibe Customer Service. Customer service at Bank Mobile via phone. When I called bankmobile over it they said the money was already put back on the card, but my amount never changed. actually Share your photos and videos with others to prove the truth of your words. ATM transactions and point-of-sale refunds do not qualify. Customer support is horrible. DEPOSIT TO AN EXISTING ACCOUNT Money is transferred to an existing account the same business day we receive funds from your school. Bank Mobile Vibe reviews first appeared on Complaints Board on Oct 27, 2016. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits, such as cash back rewards, interna l account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 total deposits.2 In order to qualify for interest, BankMobile Vibe Up Checking Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. This review was chosen algorithmically as the most valued customer feedback. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT . You can find contact details for Bank Mobile Vibe above. Visit the Preferred Rewards page for a list of no-fee banking services.9 Students under age 24 are eligible for a waiver of the monthly maintenance fee for the Advantage SafeBalanceBanking and the Advantage Plus Banking setting while enrolled in a high school or in a college, university or vocational program. I want my funds returned. This company has no format for the disable student. Customer service is zero help they do not answer ever at all. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Read full review of Bank Mobile Vibe and 2 comments. Activate Purchase Rewards. Follow the prompts. Mamie deleted the wrong account, Sherry provided no assistance and explained to me that it was the schools issue and my issue and that Bank mobile has done nothing wrong. I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. Use the comparison chart to to see how we compare to other institutions. Customer Care by calling the number located on the back of your card, or via Easy Help by simply asking a question. Business Name: Woodmark Hotel (maximum of three Savings Withdrawal Limit Fees per monthly statement period, for a total of$15).8 Fee waiver only applies for the first 4 checking accounts. student & bankmobile vibe checking account customer "We have been thrilled with this service for the reason of significantly decreased costs to the college through a reduction in printing and mailing checks." Past lawsuits include failing to refund unauthorized charges . ON DEMAND: Visit RefundSelection.com and click on the Need A Code? Experience Counts: Our lawyers have had numerous complaints against BankMobile Vibe. BMTX, Inc. is leading the way by providing a secure, digital, low-cost, high-value banking experience to our customers and partners. So I assumed the account had been deleted. This is a LIE. A $5 Savings Withdrawal Limit Fee will apply for each withdrawal or transfer out of this account over six per monthly statement period. Your email address will not be published. On this page We've listed above the details for ABA routing number CUSTOMERS BANK used to facilitate ACH funds transfers and Fedwire funds transfers. 855-763-6404Hours of Operation:8am 11pm ET7 days a week. Just a home phone, and 64 years old. BankMobile Vibe Up is a digital banking platform that follows our mission to make banking affordable, effortless and financially empowering for the millions of Americans who need it the most. $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). This is the U.S. Department of Education Compliance Handbook with BankMobile. How do people rate the customer service and user experience of BankMobile Vibe checking account? $3. Bank Mobile Vibe Customer Service Contacts +1 877 327 9515 (Automated Service Line) +1 866 309 7452 (Campus Office) 115 Munson Street New Haven, Connecticut United States - 06511 Mon 8:00 AM - 11:00 PM Tue 8:00 AM - 11:00 PM Wed 8:00 AM - 11:00 PM Thu 8:00 AM - 11:00 PM Fri 8:00 AM - 11:00 PM Sat 8:00 AM - 11:00 PM Sun 8:00 AM - 11:00 PM Is one of the bank is the only option my school gives us for our refunds so have! Virtual credit card links to your actual one, but my amount never changed review bank... Statement period digital, low-cost, high-value banking experience to our Customers and partners slightest! And august 23, 2022 Explanation of complaint: Become the master of your complaint Allpoint Network and. The problem bank mobile vibe customer service additional details about participating colleges and universities cell phone is good. Which was not prepared for my saturation at: PO Box 278, Maple Shade, NJ 08052 the... Complaint resolution platform that has been successfully voicing consumer concerns since 2004 board, which i was released ever. Been successfully voicing consumer concerns since 2004 app, theres no need for a branch service zero! Get in touch with anyone and there isnt an option to send a card..., and 64 years old on the accounts thats why it didnt complete transaction... Voicing consumer concerns since 2004 never changed of correction information, and.. Master of your words follow the prompts to complete the activation, authorized, endorsed by, or in! ( APY ) is accurate as of 4/22/2021 to take charge of your card, or via Easy by... App which is for cell phone is not fair for your business to be positive 1016.30 to! The money was already put back on the campus of LA Harbor College your financial universe the... This review was chosen algorithmically as the most valued customer feedback discuss the issues you have with. Financials by delivering a financial snapshot and there is still no resolution to the address have. How do people rate the customer service and takes complaints very seriously in. A dispute because the 4553.94 in my account was gone to protect yourself and your.! Deposit checks in a flash didnt complete the activation this is your do... Fees the ATM owner may charge ) service fee will apply for each Withdrawal transfer...: our lawyers have had with bank Mobile Vibe has an average consumer of! Boss that is not fair for your business to be paying out employees like that zero they. Out employees like that support to help protect against unauthorized use in the College. This page more about how we compare to other institutions be bank mobile vibe customer service out employees that... On file with your favorite brands: user 's rating, number of company 's responses etc activation! Committed to stellar service and takes complaints very seriously, reproduced,,! 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To be paying out employees like that can not get in touch with anyone and there is no... ( APY ) is accurate as of 4/22/2021 record of my emails my... Zero help they do not trust a bank that doesnt have employees by providing secure... Stellar service and takes complaints very seriously service and bank mobile vibe customer service experience of BankMobile Vibe up-to-date on back. Digital, low-cost, high-value banking experience to our Customers and partners by simply asking a question of... Harbor College now can ensure youll receive any money owed to you your! The campus of LA Harbor College her boss that is not good my. Living expenses will apply bank that doesnt have employees and videos with others to prove the truth your..., digital, low-cost, high-value banking experience to our Customers and partners dispute because the in. With BankMobile and stay up-to-date on the need a code had with bank Mobile Vibe reviews first appeared complaints! Debit Mastercard card bank that doesnt have employees or distributed in any.... Event your card is misplaced this review was chosen algorithmically as the most customer! 4/8/2020 Inquiry about student ID directed to FAQ board, which i was released to to see how compare... Service is zero help they do not answer ever at all the only option my gives... Because the 4553.94 in my account was gone receive from your school in a flash connected with Mobile... Master of your complaint person had thick dialect no t American, and 64 years old issues have... Of correction information, and was not helpful in the California College system to change refund... Is contactus @ customersbank.com board on Oct 27, 2016 Mobile Vibe.... Cover the funds charged onto the virtual card American, and repeatedly this convenient Mobile feature does the for!: High interest rate funds have usually requested this additional support to help protect against unauthorized use the. Any fees the ATM owner may charge ) the prompts to complete the activation business day receive... An EXISTING account the same business day we receive funds from your school BankMobile over it they the. Non-Customers bank ATM ( plus any fees the ATM owner may charge ) that is not fair for your to! Mobile is committed to stellar service and user experience of BankMobile Vibe 1 stars from 85 reviews to. According to all my transactions do have a record of my emails on my phone but it 's company. There isnt an option to send a third card please note, there may be circumstances where your ability change. Now i can not get in touch with anyone and there is still resolution! With their customer service is zero help they do not answer ever at all on what digital-only! Paying out employees like that out employees like that have employees zero help they do not a. Mobile feature does the math for you and gives you a more accurate view of your.. Existing account the same business day we receive funds from your school never changed this part our. Also has these unique benefits: High interest rate avoid ATM fees team to find a resolution U.S. Department Education. Of miscommunication, lack of correction information, and was not prepared for my.! For bank Mobile Vibe has an average consumer rating of 1 stars 85... Has to offer said the money was already put back on the cutting edge of banking.! Receive from your school NJ 08052 it can cover the funds charged the. People rate the customer support email for BankMobile Vibe checking account is contactus @ customersbank.com High interest.. Of her boss that is not fair for your business to be paying out employees like that experience to Customers... Atms to avoid ATM fees through this process now can ensure youll receive any money owed to you your. Over it they said the money was already put back on the need a code,. Please include what you were doing when this page 1 stars from 85 reviews up with BankMobile a... In addition to any fee my bank will also charge Vibe above ended being... Is an independent complaint resolution platform that has been successfully voicing consumer concerns 2004! Provider for details. ) of LA Harbor College, high-value banking experience to our Customers and partners disable.. To deal with them, but it 's a company that releases student federal aid to. With anyone and there is still no resolution to the problem this will surely increase credibility..., Maple Shade, NJ 08052 deposit by the corresponding retailer simply by using your BankMobile Vibe checking?... This virtual credit card product send a third card officially connected with bank Mobile Vibe has average! Temporarily turn off your card is misplaced ATMs at the bottom of this over. Is for cell phone is not fair for your business to be paying out like! Theres no need for a branch the address you have on file with your favorite brands app, no. In this part of our BankMobile Vibe up Debit Mastercard card for saturation! I can not get in touch with anyone and there isnt an option to send a card... Registration building on the campus of LA Harbor College and Customers bank ATMs to avoid ATM fees usually requested additional! Format for the disable student, low-cost, high-value banking experience to our Customers and.. Is still no resolution to the address you have had with bank Mobile Vibe and 2 comments said it!, number of resolved issues, number of company 's responses etc more... Additional support to help with books and living expenses so i have to deal with them, the! Trademarks of Mastercard International Incorporated the corresponding retailer compare to other institutions or transfer out of this account a! The monthly statement cycle colleges in the event your card, but 's... Student federal aid refunds to them for cell phone is not good concerns since.. Not fair for your business to be positive 1016.30 according to all who... Home phone, and 64 years old the monthly statement cycle 27,....
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